Order Cancellation Policy incurs several different fees when an order is placed by a customer.

When you place an order on our website, you are making a commitment to purchase that item, and your payment will be processed to the credit card provided when the order is placed.

***if you cancel an order before it has been shipped, you will be charged a 10% cancellation fee before a refund is issued. This fee will be charged to the credit card you used to place the order.***

***if you cancel your order after it has already been shipped, it will not qualify as a cancellation but will be treated as a return(please see returns/exchanges/refunds policy).***

Again, wants all of our customers to be 100% satisfied. If you should have any questions about an order, an item, or our policies, please contact us at [email protected].

BBQ People Helping BBQ People

For customer service call (270) 579-6798


Austin A.

BBQ Brokers has a great selection of products at excellent prices. I tell all of my friends to shop at